The Utah resort apologized over the disruption and is offering credits to pass holders, while skiers are suing Vail Resorts over the bad experience.

Ski patrollers at the biggest U.S. ski resort say they have reached a deal with Utah’s Park City Mountain Resort to end a strike that put a wrench in operations during the busy holiday season.

One of the nation's premier ski and snowboard resorts is facing backlash over crowded slopes, long lift lines and lack of open terrain.

Park City Mountain ski patrollers on Wednesday agreed to a new contract with Vail Resorts. The contract includes pay bumps of between $2 and $7.45 and some benefits.

Park City Mountain Resort is offering credits to skiers who visited during a 13-day ski patrol strike that brought chaos to the mountain during the busy holiday tourism season. Why it matters: It's a significant — and rare — concession to customers in an industry that faces mounting accusations of greed as resort conglomerates eliminate their competition.

Ski patrollers at Park City Mountain Resort appear to be headed back to the slopes. Park City Mountain and Park City Professional Ski Patrol Association announced late Tuesday that they have reached a new tentative agreement through April 2027.

Visitors were greeted with long lift lines and minimal open terrain at Park City ski resort when the ski patrol union went on strike. One dissatisfied guest has filed a class action lawsuit against parent company Vail Resorts,

News of the investigation came just before Vail extended an olive branch to the public with an apology for the operational failures during the strike. The post Vail Resorts Is Under Investigation Following Park City Ski Patrol Strike first appeared on The Inertia.

Park City Mountain's ski patrollers approved a new contract with Vail Resorts, ending a 13-day strike. Ski patrol and mountain safety workers plan to return to the slopes Thursday. The new contract includes wage increases, parental leave policies, educational opportunities and a sustainable pay scale.

The owner of Park City Mountain is now offering credits toward future purchases to people who skied or snowboarded at the resort during the now-settled ski patrol strike.