According to new research a ChatGPT bot took a graduate level course at a South Carolina University and very high scores. No ...

Here are seven key pieces of information to keep private from AI chatbots to protect your online privacy and security.

Online spending throughout the 2024 holiday shopping season reached a record high and was driven, in part, by generative AI ...

Deep discounts motivated holiday shoppers to spend, according to Adobe’s data. For every 1% drop in the typical price, demand ...

Prior chatbots were mostly used for task-oriented functions such as helping customers track online orders or return ones that didn't meet expectations. Amazon, the king of online retail ...

Artificial intelligence-powered chatbots helped consumers purchase and return products during the 2024 holiday season, ...

Thanh Long in HCMC had to visit a brick-and-mortar store after four days of failed attempts to resolve a delayed online order and frustrating interactions with a chatbot. On Nov. 18 he had placed an ...

The software company's analysis of data from 1.6 trillion page views on its platform reveals that AI-powered chatbots helped drive a nearly 4% year-over-year increase in US online sales.

Online sales climbed 4 percent in the year-end buying period, as AI-powered chatbots facilitated sales and returns.