British Airways' online services are down, leaving travellers unable to access their bookings and other information. The ...

Two guitars belonging to a gospel band were lost on a flight from London to Paris. One arrived late, the other ended up ...

British Airways’ website, app and systems suddenly crashed on Friday afternoon. One passenger reported "chaotic" scenes at their departure gate after the system ...

One week after British Airways' Executive Club backlash, Skift examines some of the key lessons and industry takeaways from ...